Privacy Policy
WLS Hospitality | Woodland Learning Solutions, LLC
Last updated: April 27, 2026
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1. Who We Are
WLS Hospitality is a fractional hospitality operations consultancy operated by Woodland Learning Solutions, LLC, based in Austin, Texas, USA.
Contact:
Austin, Texas, USA
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2. What Information We Collect
We collect information you provide directly when you:
Submit a contact or inquiry form on our website
Book a Diagnostic or Discovery Call
Send us an email
The types of information we may collect include:
Your name
Your email address
Your phone number (if provided)
Your business name and role
Any details you share about your business or project in a message
We do not collect payment information through this website. We do not use tracking pixels or run paid advertising campaigns that collect behavioral data.
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3. How We Use Your Information
We use the information you provide to:
Respond to your inquiry or booking request
Schedule and conduct consultations
Send follow-up communications related to your inquiry
Fulfill our services if you become a client
We will not sell, rent, or share your personal information with third parties for marketing purposes.
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4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
Legitimate interests - responding to your inquiry and communicating with prospective clients
Contractual necessity - processing data required to deliver our services to you
Consent - where you have explicitly provided it (e.g., opting into future communications)
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5. How We Store and Protect Your Information
Your information is stored securely and accessed only by Michelle J. Woodland and any directly engaged team members as necessary to respond to your inquiry or fulfill services.
We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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6. How Long We Keep Your Information
We retain your information for as long as necessary to fulfill the purpose for which it was collected - typically the duration of our business relationship and any applicable legal retention periods. Inquiry data from non-clients is generally retained for no longer than 12 months.
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7. Third-Party Services
Our website is built on Hostinger's Website Builder platform. Hostinger may process certain technical data (such as IP addresses and usage logs) as part of hosting this site. Please refer to Hostinger's Privacy Policy for details.
We may use third-party scheduling tools (such as Calendly) to manage bookings. Any information you provide through those tools is subject to their respective privacy policies.
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8. Cookies
Our website may use basic cookies necessary for the site to function correctly (e.g., session cookies). We do not currently use cookies for advertising or behavioral tracking.
If this changes, we will update this policy and, where required, obtain your consent.
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9. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Object to or restrict certain processing
Data portability - receive your data in a structured, machine-readable format
Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, email us at hello@wlshospitality.com. We will respond within 30 days.
If you are in the EU/EEA and believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
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10. Children's Privacy
Our services are directed at business owners, operators, and investors. We do not knowingly collect personal information from individuals under the age of 18.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
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12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Woodland Learning Solutions, LLC
Austin, Texas, USA
Austin, Texas, USA
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